Steering Clear of Cyberthreats

Dealership IT staff are typically focused on keeping systems running and may not have the specialized expertise needed to manage cybersecurity. Basic measures such as antivirus software and firewalls can leave significant gaps, while the CDK Global attack demonstrated how severely a cyber incident can disrupt dealership operations. Effective protection requires a comprehensive, continuously maintained information-security program supported by qualified cybersecurity professionals.

Dealerships should avoid piecing together disconnected security tools or relying on a single “magic” solution. Leadership should review software access and licensing, remove former employees from systems immediately and ensure safeguards meet federal requirements for protecting customer information. A coordinated security program can strengthen protection, reduce unnecessary technology costs and limit the financial and operational damage of an attack.